Contact us

We're here to help!

If you have any questions about your order, our products, shipping, or returns, our support team is happy to assist.

Customer Support

Email: chickyandzena@gmail.com

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM

We aim to respond to all inquiries within 24–48 business hours.

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your order number

  • Your full name

  • A brief description of your question or issue

  • Photos (if your inquiry is about a damaged or incorrect item)

Thank you for shopping with ChenaDoll. We appreciate your business and look forward to helping you!