Contact us
We're here to help!
If you have any questions about your order, our products, shipping, or returns, our support team is happy to assist.
Customer Support
Email: chickyandzena@gmail.com
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
We aim to respond to all inquiries within 24–48 business hours.
Before Contacting Us
To help us assist you as quickly as possible, please include:
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Your order number
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Your full name
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A brief description of your question or issue
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Photos (if your inquiry is about a damaged or incorrect item)
Thank you for shopping with ChenaDoll. We appreciate your business and look forward to helping you!